Mindfulness – Where Business and the Behavioral Sciences Intersect

Great video introducing mindfulness and its ability to positively impact business value, as part of knowledge processes through organisational culture not just applying some kind of checklist methodology.


Knowledge Worker Productivity and The Practice of Self-Management

Knowledge Worker Productivity and The Practice of Self-Management By Jeremy Hunter, Ph.D., with J. Scott Scherer

How mindfulness and other inner skills are essential to helping knowledge workers be productive in this ever changing landscape of work.

Download the full pdf article here:
http://jeremyhunter.net/wp-content/uploads/2010/11/Hunter-Scherer-Knowledge-Worker-Productivity-and-Self-Management-from-The-Drucker-Difference.pdf

Play, creativity, knowledge and innovation

Play, creativity, knowledge and innovation

MIT Lab: Lifelong Kindergarten


Knowledge Management for ITSM within the ITIL framework

Follow the link below to view the article published by the ITSM Review.

The application of Knowledge Management tools and techniques needs to be applicable to the context, environment, IT infrastructure and organisation culture, if it is to realise value, and contribute to meeting the strategic and tactical objectives of the organisation in which they are utilised.



In summary:
"One of the ITIL processes that tends to be glossed over is Knowledge Management which is a shame because it’s the process that can empower your people the most. Used effectively, Knowledge Management can empower your people, reduce Incident resolution times and increase customer satisfaction."

http://www.theitsmreview.com/2016/04/knowledge-management-101/?utm_content=buffer7f739&utm_medium=social&utm_source=linkedin.com&utm_campaign=buffer

The role of project manager in organisational knowledge processes

Knowledgesmith founder and blog author, Richard Smith, delivered a presentation to the PMI South Africa Chapter - KwaZulu-Natal regional branch on 22 October 2015. The topic covered the role of Project Manager in organisational knowledge processes.

Presentation Title: 
The 90% - Project management and the knowledge continuum.

Abstract: 
According to the PMBOK® Guide, approximately 90% of a project manager’s time is spent on communication activities during a project. The presentation explores this knowledge area, which could probably more accurately be described as project information management, and how this relates to knowledge management processes for the organisations affected by the project, and the influence of digitalisation on the tools and techniques available to the project manager.