KM Goals and Measurements - More insight from Stan Garfield

Another insightful piece from KM guru Stan Garfield.

In particular are the very practical suggestions for implementing KM Performance Metrics.

To quote:
"Each member of the organization should have three simple knowledge-related goals that are easy to remember, straightforward to measure, and consistent with the top 3 objectives. You should define personal goals, organizational targets, how employees will be measured, and how progress will be reported."